Privacy Policy – How philbeth Protects Your Personal Data

1. Introduction & Scope

This Privacy Policy ("Policy") describes how philbeth ("philbeth", "we", "us", "our") collects, uses, stores, and shares personal data about individuals ("you", "User", "Data Subject") who register for and use the philbeth online gaming platform accessible at philbeth.com.

This Policy applies to all personal data collected through the philbeth website, including account registration, identity verification, payment transactions, customer support interactions, and general platform usage. It also applies to data collected through cookies and similar technologies when you visit philbeth.com.

philbeth is committed to protecting the privacy and security of your personal data in accordance with the Data Privacy Act of 2012 (Republic Act 10173, "DPA"), its Implementing Rules and Regulations, and the relevant issuances of the National Privacy Commission ("NPC") of the Philippines. This Policy is designed to meet those obligations and to be transparent with you about how your data is handled.

2. Data Controller Information

For the purposes of the Data Privacy Act of 2012, philbeth acts as the Personal Information Controller in respect of your personal data. philbeth operates as a PAGCOR-regulated online gaming platform licensed to provide gaming services within the Philippines.

All data protection enquiries, data subject rights requests, and privacy-related complaints should be directed to the philbeth Data Protection Officer (DPO). Contact details are provided in Section 14 of this Policy.

3. Personal Data We Collect

philbeth collects personal data in the following categories:

3.1 Registration & Identity Data

• Full legal name;
• Date of birth;
• Registered Philippine mobile number;
• Email address (where provided);
• Username and encrypted password;
• Government-issued ID details collected during KYC verification (ID type, ID number, and ID scan images), as required by PAGCOR and AMLC regulations.

3.2 Financial Data

• GCash or Maya account mobile number (for payment processing purposes only — philbeth does not store full wallet credentials);
• Bank account name and number for bank transfer deposits and withdrawals (BPI, BDO, UnionBank);
• Transaction history, including deposit amounts, withdrawal requests, and timestamps;
• Cryptocurrency wallet address (USDT TRC20) where applicable.

3.3 Usage & Technical Data

• IP address and approximate geolocation derived therefrom;
• Device type, operating system, and browser type;
• Session duration, pages visited, and features used;
• Game history, including titles played, bet amounts, and outcomes;
• Cookies and similar tracking identifiers (see Section 9).

3.4 Communications Data

• Live chat transcripts with philbeth customer support;
• Email correspondence where email has been provided;
• Records of promotional communications sent to the player and player responses thereto.

4. How We Use Your Personal Data

philbeth processes your personal data for the following purposes:

• Account management: Creating and maintaining your philbeth account, authenticating logins, and providing access to platform features;
• Identity verification (KYC): Verifying your identity and age (21+) as required by PAGCOR licensing conditions and AML regulations;
• Payment processing: Processing deposits, withdrawals, and refunds via supported Philippine payment channels;
• Regulatory compliance: Fulfilling our obligations to PAGCOR, the AMLC, the NPC, and other relevant Philippine regulatory bodies, including mandatory reporting of suspicious transactions;
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, multiple-account registrations, and other prohibited conduct;
• Customer support: Responding to your enquiries, resolving disputes, and processing complaints;
• Platform improvement: Analysing anonymised usage data to improve platform performance, game selection, and user experience;
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates where you have provided consent;
• Responsible gaming: Monitoring account activity to identify potential problem gambling behaviour and administering responsible gaming tools including deposit limits and self-exclusion.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, philbeth relies on the following legal grounds for processing your personal data:

6. Data Sharing & Third-Party Disclosure

philbeth does not sell, rent, or trade your personal data. We share personal data only with the categories of recipients listed below and only to the extent strictly necessary:

• Payment service providers: GCash (Mynt), Maya (PayMaya Philippines), BPI, BDO, UnionBank, EC Pay (7-Eleven Cliqq), and Coins.ph — for the processing of deposits and withdrawals;
• KYC and identity verification providers: Third-party KYC technology providers who assist with document verification and identity authentication as required by PAGCOR;
• Game providers: Licensed game software providers whose titles are available on the philbeth platform — limited to session and game data necessary to run the game and verify outcomes;
• Regulatory bodies: PAGCOR, AMLC, and the National Privacy Commission, where disclosure is required by law, regulation, or regulatory directive;
• Law enforcement and courts: Where disclosure is required by a valid court order, subpoena, or other compulsory legal process under Philippine law;
• Technology and infrastructure providers: Cloud hosting, cybersecurity, and platform infrastructure vendors who process data on philbeth's behalf under data processing agreements consistent with RA 10173.

All third-party service providers who process personal data on behalf of philbeth are required to maintain appropriate security measures and to process data only as instructed by philbeth and in accordance with applicable law.

7. International Data Transfers

Certain game providers and infrastructure vendors engaged by philbeth may be located outside the Philippines. Where personal data is transferred to a recipient in another jurisdiction, philbeth ensures that appropriate safeguards are in place as required by Section 21 of the DPA Implementing Rules, including contractual data transfer agreements that impose data protection standards equivalent to those required under Philippine law.

philbeth does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate contractual safeguards.

8. Data Retention

philbeth retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal, regulatory, and audit requirements. The following general retention periods apply:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, in accordance with AMLC and PAGCOR record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations;
• Customer support records: Retained for three (3) years from the date of the interaction unless a longer period is required due to an ongoing dispute or legal proceeding;
• Marketing consent records: Retained for as long as the consent is active plus an additional two (2) years from withdrawal of consent;
• Technical and usage logs: Generally retained for twelve (12) months on a rolling basis unless required for longer for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC guidelines.

9. Cookies & Tracking Technologies

philbeth uses cookies and similar tracking technologies on philbeth.com. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function — maintaining your login session, security tokens, and essential site preferences. These cannot be disabled without preventing access to the platform;
• Performance cookies: Anonymised analytics that help philbeth understand how players navigate the platform, which features are most used, and where performance improvements can be made. No personally identifiable information is collected by performance cookies;
• Functional cookies: Remember your preferences, such as language settings and game lobby filters, to improve your experience on return visits.

philbeth does not use advertising cookies, third-party tracking pixels, or cross-site tracking technologies. You may manage or delete cookies through your browser settings. Disabling strictly necessary cookies will affect your ability to log in and use the platform.

10. Security Measures

philbeth implements technical and organisational security measures appropriate to the risk involved in processing your personal data. These include, but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and philbeth servers;
• Encryption at rest for sensitive data categories including passwords (stored as salted hashes), financial identifiers, and KYC documents;
• Role-based access controls restricting internal access to personal data to authorised personnel on a need-to-know basis;
• Multi-factor authentication for internal system access by philbeth staff;
• Regular security assessments and penetration testing;
• Incident response procedures including mandatory NPC breach notification where required under Section 20(f) of the DPA.

In the event of a personal data breach that is likely to result in a real risk of serious harm to affected data subjects, philbeth will notify the National Privacy Commission and, where required, the affected individuals within the timeframes mandated by the DPA and NPC Circular No. 16-03.

11. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by philbeth:

• Right to be informed: The right to know whether your personal data is being processed and to receive information about how it is used — fulfilled by this Privacy Policy;
• Right of access: The right to request a copy of the personal data philbeth holds about you;
• Right to rectification: The right to have inaccurate or incomplete personal data corrected;
• Right to erasure or blocking: The right to request the deletion or blocking of your personal data where processing is no longer lawful or necessary, subject to applicable legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest;
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible;
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (privacy.gov.ph) if you believe philbeth has violated your privacy rights.

To exercise any of the above rights, please submit a written request to philbeth's Data Protection Officer via the contact details in Section 14. philbeth will respond to all verifiable data subject requests within fifteen (15) calendar days, subject to identity verification requirements.

12. Minors

The philbeth platform is strictly intended for adults aged twenty-one (21) years and older in accordance with Philippine gaming laws and PAGCOR regulations. philbeth does not knowingly collect personal data from individuals under the age of 21. If philbeth discovers that personal data has been collected from an individual under 21, that account will be immediately suspended, the data deleted, and any deposited funds returned to the source payment method.

If you believe a minor has registered on the philbeth platform, please contact us immediately via live chat support so we can take prompt action.

13. Amendments to This Policy

philbeth reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users via the platform's notification system. The "Last Updated" date at the top of this Policy will reflect the date of the most recent revision.

Continued use of the philbeth platform following notification of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using philbeth and may request account closure.

14. Contact & Data Protection Officer

For all data protection enquiries, data subject rights requests, or privacy complaints, please contact the philbeth Data Protection Officer:

• Method: Via live chat support available 24/7 on the philbeth platform, or by email to [email protected] (plain text — not a clickable link, in compliance with our anti-phishing policy)
• Response time: philbeth aims to acknowledge all privacy-related requests within three (3) business days and to respond substantively within fifteen (15) calendar days.

If you are not satisfied with philbeth's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.